Title page for etd-0527109-230114

URN	etd-0527109-230114	Statistics	This thesis had been viewed 803 times. Download 0 times.
Author	Yao-Tien Huang
Author's Email Address	No Public.
Department	none
Year	2008	Semester	2
Degree	Master	Type of Document	Master's Thesis
Language	zh-TW.Big5 Chinese	Page Count	109
Title	The Efficiency of Automobiles Maintenance for After-Service Field using TOYOTA Production System
Keyword	SOP(Standard Operation Process) Service Procedures Service Advisor TPS TPS Service Advisor Service Procedures SOP(Standard Operation Process)
Abstract	This study discusses all the nonsensical actions in the after-service of automobiles maintenance field, and shorten service time efficiently and unify a SOP to service men after some points such as process, management, operation and equipment are improved using TOYOTA production system (TPS)。 Efforts identified presents all service time can be shortened down to forty five percent, average eighteen minutes from average thirty three minutes in a period of maintenance time, and gets about ninety six percent of satisfaction by customers from telephone type of enquete。
Advisor Committee	Jing-Chung Huang - advisor Tzu Chen Hung - co-chair Bai Fu Lin - chair
Files	etd-0527109-230114.pdf indicate not accessible
Date of Defense	2009-05-07	Date of Submission	2009-05-31